Lux Emporium Privacy Policy and Cookie Policy

Scope and Consent

This Privacy Policy describes the personal information we collect and how we use it; when we may disclose your personal information; and how we store and protect your personal information.

This User Privacy Policy Notice governs your use of this marketplace, including all Lux Emporium applications offer by emporium in terms of products and services, regardless of how you access or use them, including mobile devices. This Application of Privacy Policy Notice describes how Lux Emporium Marketplace collects, uses and protects your information.

It applies to this website and to all services to which this data protection declaration refers. By using our services and / or creating an account, you agree to the terms of this privacy policy and our terms of use.

What is Personal Information?

Personal information” is information that can be associated with a specific person and that can be used to identify that specific person, either from data directly or from that data in combination with other information to which we have, Or are likely to have access. Personal information does not include anonymous or aggregated information which can no longer be used to identify a specific person.

Lux Emporium marketplace is accountable for collecting and processing personal data from its sellers and buyers depending on how they use the marketplace.

Modify to this Privacy Policy

We can change this privacy policy at any time by posting the updated terms on the Marketplace. The updated terms will automatically take effect 30 days after they are posted.

Worldwide Privacy Standard and International Data Transfer

 You are our obligation to protect your personal data and to comply with our data protection obligations within our corporate family. We manage your personal data everywhere within our corporate family in accordance with the data protection standards of the European Union.

Some recipients of your personal data are outside your country or have offices in countries where Data Protection Laws offer different levels of protection than the laws of your country. When transferring personal data to these recipients, we provide appropriate guarantees.

Data Collection

We gather information you provide us including:

• When you register for an account: Information such as your names, email addresses or user ID (where applicable) when you register for an account with us
• When we verify you or your account: we may collect and process information (as permitted by law) to authenticate you or your account, or to verify the information that you provided to us
• When you transact on our Services: such as when you post an ad, reply to an ad, information you provide during a transaction or other transaction-based content.

• When you engage with our community: such as when you submit a web form or participate in community discussions or chats
• When you interact with your account: such as updating or adding information to your account, adding items to alerts lists and saving searches. Sometimes you may also give us your age, gender, interests and favourites
• When you contact us: such as through a web form, chat or when we otherwise communicate with each other. We may also record our calls with you (if we have your consent to do so).

We gather information automatically including:
• Information from the devices you use when interacting with us or our Services such as device ID or unique user ID, device type, ID for advertising and unique device token
• Information about your location such as geo-location
• Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information

We collect information using cookies:
• Information about the pages you view, the links you click and other actions you take on our Services, or within our advertising or email content. For more information about our use of these technologies and how to control them, see our notice on Cookies.

Information we collect from other sources including:

• Information we get from third parties such as publicly available demographic information, publicly available contact information

• Information from social media sites when you use those sites to register, share information or connect to your account. Those sites may automatically give us access to some personal information they hold about you (e.g., content you viewed, content you liked, and information about the advertisements you were shown or clicked on, etc.). If you give us access to any account with video content, we may share your video viewing with, or collect information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. You control the personal information we have access to through your privacy settings on the social media site and the permissions you give us when you grant us access. When you grant us access to information held by social media sites you agree that we may collect, use and retain it in accordance with this Privacy Policy

• Information other users may provide about you. If another user gives us information about you, they must tell you about our collection, use, disclose and retention policies before giving us the information. They must also get your explicit consent before giving us your information.

Purposes and Legal Basis for Data Processing and Categories of Recipients

We process your personal data for a variety of purposes, based on several different legal bases that enable this process. For example, we process your personal data to provide and improve our services, to provide you with a personalised user experience on this marketplace and about your Lux Emporium account and our services. To contact, provide customer service and provide personalised advertising for marketing communications, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We also share your information with third parties, including service providers, who act on our behalf for these purposes.

Use and preservation

We use your personal information to provide, improve and personalise our Services

Your personal information allows us to:
• Provide you with access to and use of our Services as well as access to your history, internal messages and other features we may provide
• Offer you site content that includes items and services that you may like
• Customise, measure and improve our Services
• Provide other services requested by you as described when we collect the information
• To provide you with location-based services (such as advertising, search results and other personalised content)

We use your personal information to contact you about your account:

We may contact you via Lux Emporium  My Messages, email, telephone, SMS messages:
• To give you customer support about your account such as to troubleshoot problems, or to get your opinion through surveys
• For other reasons such as to enforce our Terms of Use or policies and any other agreement we may have with you

We use your personal information for legal compliance reasons, including to:
• Prevent, detect, mitigate and investigate fraud, security breaches, potentially prohibited or illegal activities
• Enforce our Privacy Policy, our Terms of Use or other policies.

Retention of personal information:

If your account is active, we will keep your personal information as long as we need it for our operations. We may also keep personal information from closed accounts to comply with national laws, stop fraud, assist with any investigation, enforce our Terms of Use and take other actions under applicable national laws. If we no longer need your personal information, we securely dispose of it.

Lux Emporium Choices

Push notifications. When downloading some services, you have the option to receive push notifications from Lux Emporium marketplace on your device and in the app. We periodically send you push notifications (1) notifying you of service-related messages, (2) notifying you that you have messages from other members of the Lux Emporium community, and (3) sending you any events and promotions. Also keep abreast of the events or promotions we are running. If you no longer wish to receive notifications from us, if necessary, you can change your preferences by logging into your account or disabling notifications in your device settings. To ensure you receive accurate notifications, we will need to collect certain information about your device, such as the operating system and user credentials.

Data Security

We protect your personal data through technical and organisational security measures to reduce the risks of data loss, misuse, unauthorised access as well as unauthorised disclosure and modification. For example, we use firewalls and data encryption for our data centres, as well as physical access restrictions and control options for accessing data. You can find out more about protecting our data in our Security Centre.

Lux Emporium Disclosure

We disclose your information to our corporate family members, who may use it to:

• provide joint content and services (like registration, transactions and customer support)
• help detect and stop possible fraud and illegal acts, violations of our Terms of Use, and data security breaches
• offer you personalised advertising
• guide decisions about their products, sites, applications, services, tools and marketing communications. Other group companies will not send you marketing communications unless you have consented to receiving their communications

We may disclose your information to law enforcement and other parties in connection with the law, including:

• law enforcement or governmental agencies, or authorised third-parties, in response to a verified request regarding a criminal investigation, alleged or suspected illegal activity, or any other activity that may expose us, you or any of our users to legal risk or if we believe in good faith that disclosure is necessary for the prevention or detection of crime, the capture or prosecution of offenders, or the assessment or collection of tax or duty
• participants of the “Verified Rights Owners Program” under confidentiality agreement, if wedecide that it is necessary to disclose that information in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity

Modify of ownership

If we were to merge with or be bought by another company, we may share information with them in accordance with our global privacy standards. The new combined entity would comply with this Privacy Policy. If your personal information is to be collected, used, disclosed or retained for any purposes not covered in this Privacy Policy, you will receive advance notice of any changes to the processing of your personal information.

Data Security We protect your personal data using technical and organisational security measures to minimise the risks of data loss, misuse, unauthorised access, and unauthorised disclosure and alteration. To do this, we use, for example, firewalls and data encryption, as well as physical access restrictions for our data centres and authorisation controls for data access. 

Data protection 

By using this website, you agree to the collection, storage and use of your personal information by Lux Emporium. 

How to contact us

If you have any questions regarding our privacy policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please contact us via the contact form on our website.

Your Rights

You have Personal Data Rights and below is some information on what they are and how you can exercise them. For more information Personal Data Rights, please visit the Information Commissioners website http://www.ico.org.uk

Right of access:  You have the right to request a free copy of the personal information that we hold about you.

Right to erasure and the Right to restriction of processing – You have the right to request us to delete or stop processing your personal information that we hold.

The above rights may be limited in some circumstances, such as: if fulfilling your request would reveal personal information about another person or if the information you have requested to be deleted is an information which we are required to have by law. We might need to request proof of identity before we disclose personal information to you in response to any request.

You also have the right to make a complaint directly with the Information Commissioners Office which is the data protection regulator in the UK. You can find their contact details on their website http://www.ico.org.uk

How long we keep your data for

We will not keep your personal data for longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations.